In these terms and conditions of sale (Conditions) ‘the Company’ means Ollard Westcombe (2000) Limited and ‘the Customer’ means the person, firm or company with whom the Company contracts.

These Conditions apply to and govern any contract between the Company and the Customer to the exclusion of any other conditions contained on, or in any letter order form, receipt or similar document emanating from the Customer. No variation of these Conditions shall be effective unless expressly agreed by the Company in writing.

1. All quotations are for information only and are not to be considered as an offer by the Company. An order by a Customer shall not constitute a contract between the Customer and the Company unless and until it has been accepted by the Company.

2. Acceptance by the Company of any order shall be on the basis that goods will be invoiced at the prices contained in the Company’s price list current at the date of despatch unless otherwise agreed in writing by the Company.

1. Except where otherwise stated in the contract or in the Company’s current price list, all prices include the cost of packaging and delivery. The Company reserves the right to make additional charges if the Customer requires a method of packaging or delivery different to that normally employed by the Company

2. The Customer shall in addition to the net purchase price pay to the Company the amount of any Value Added Tax or other sales tax at the rate in force at the time the goods are invoiced.

1. Credit shall only be available to the Customer subject to the completion of the Company`s credit application form. The offer of credit to any Customer and the continuation of such credit terms shall be at the Company`s sole discretion.

2. All goods will be invoiced at the time of, or soon after despatch. If credit is granted to the Customer, unless the Company agrees otherwise, payment for the goods must be received by the Company not later than 30 days after the end of the month of invoice. In the event of late payment, the Company reserves the right to suspend all deliveries of goods under contract until such payment has been received in full in cleared funds.

3. In the event of the Customer postponing delivery or requesting that the Company suspend manufacture of the goods or the Customer failing to give the Company sufficient information to enable it to process any order, the Customer shall, on demand, pay any additional costs and expenses thereby incurred by the Company.

4. No discount shall be allowed unless expressly agreed in writing by the Company

5. If the Customer fails to pay any sum due to the Company by the due date for payment the Customer shall pay interest on the overdue amount at the rate of 6% above Barclays Bank Plc base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount whether before or after judgment.

6. The Customer shall indemnify and keep indemnified the Company from and against all and any liability, loss, damages and costs and expenses (including without limitation legal costs) awarded against or incurred or suffered or paid by the Company and whether arising in law, contract, tort (including negligence) or in connection with judgments, proceedings, claims or demands arising from, or in connection with, the contract as a result of any breach, act, omission or negligence by the Customer.

7. Without prejudice to the generality of 5f above, the Company reserves the right to recover from the Customer the following administration charges: £25 for each represented cheque £50 for each returned cheque

1. All information and illustrations contained in brochures, catalogues, price lists, trade literature and advertising material produced by the Company are approximate only, intended to indicate only the general character of the goods and do not form part of any contract between the Company and the Customer.

2. The dimensions of goods are subject to the manufacturing tolerance of the Company. Dimensions contained in quotations, acknowledgements of orders, or catalogues, price lists, advertising matter and other trade literature are therefore approximate only.

The Company reserves the right to substitute goods which are similar to the goods ordered by the Customer provided that such substituted goods are no less suitable for the purpose for which they are generally used than the goods ordered by the Customer.

Unless the Company agrees otherwise, delivery shall be to such places within the United Kingdom as is specified by the Customer in the delivery instructions contained in his order or failing such instructions, at the Company’s premises. The Customer shall be responsible for unloading the goods at the point of delivery and for loading and removal if the goods are collected by the Customer or his carrier from the Company’s premises. Should the goods supplied be defective or damaged on delivery, please contact customer services as soon as possible. The Customer should note Condition 17.

While the Company will use its reasonable endeavours to comply with any delivery date, any such dates will be estimates only, time for delivery will not be of the essence and the Company accepts no responsibility for any loss or damage whatsoever, caused by late delivery.

The Company reserves the right to effect delivery and to require the Customer to accept delivery of the goods up to maximum of 7 days prior to any requested date for delivery.

If the contract provided for delivery by instalments late delivery of one instalment shall not entitle the customer to reject any other instalment under the same contract.

The risk in the goods contracted to be sold by the Company shall pass to the Customer when the goods are delivered to the Customer or when the goods are invoiced whichever happens first;

1. Until payment in full has been made (each order being considered as a whole):

   1. The property in the goods shall remain vested in the Company.

   2. The Customer shall clearly mark or designate the goods so that they remain readily identifiable as the property of the Company and shall store them in a proper manner without charge to the Company

   3. If any of the events referred to in paragraphs (i) and (ii) of Condition 17 occur the Company shall be entitled to recover any or all of the goods in the Customer’s possession to which the Company has title hereunder and for that purpose the Company, its servants, or agents may with such transport as is necessary enter upon any premises occupied by the Customer or to which the Customer has access and where the goods may then be situated.

   4. The Customer shall have the right to resell the goods in the ordinary course of its business and the Company shall be beneficially entitled to, and the Customer liable to account to the Company for, the proceeds of resale to the extent of the debt due. Nothing in these Conditions shall constitute the Customer an agent of the Company for the purposes of such sale.

   5. v. The Company may require the Customer to assign to it absolutely any right of action in respect of monies due in respect of such proceeds of resale.

2. The remedies conferred on the Company are in addition to, and shall not in any way restrict or prejudice, any other rights and remedies of the Company under the contract.

1. Goods may be delivered in cartons, bundles, returnable containers, loose or in other packaging. In any case where it is established to the satisfaction of the Company that the goods have been damaged or lost (whether wholly or in part) in transit through the Company`s default, the Company will, at its own cost, repair or replace the same or refund the purchase price (the choice being at the Company`s sole discretion) provided that:

   1. In the case of total loss, the Company is notified in writing within 48 hours of delivery.

   2. In the case of partial loss, or damage, the Customer has returned to the Company’s representative (or where the goods have been delivered by a carrier, his representative) the Company’s receipt note duly signed by the Customer’s representative and indicating thereon a shortage of or damage to cartons, bundles, returnable containers, loose goods or other such packages as shall make up the delivery and full particulars are notified directly to the Company in writing within 48 hours of delivery.

   3. In the case of damage the goods and their packing are retained by the Customer for inspection by the Company’s representative. The Company will not be liable for any loss or damage in transit, except as above.

2. Where it is established to the satisfaction of the Company that goods delivered by the Company contain at the time of receipt by the Customer some defect in quality (not being a defect caused by some act or neglect of the Customer or a third party) and the goods are returned to the Company at the Customer’s expense within 3 months of delivery to the Customer, the Company will at its own cost repair or replace them or refund the trade price for those goods (the choice being at the Company’s sole discretion).

3. For the avoidance of doubt the Customer`s rights and remedies arising under this Condition 14 are in substitution of and not in addition to any rights or remedies provided by law. Nothing in these Conditions shall exclude or limit liability for death, personal injury, fraud or fraudulent misrepresentation.

No warranty, representation or advice given by or on behalf of the Company as to the quantities, use or performance of goods it has supplied shall be binding upon the Company unless the Company specifically states in writing that such warranty, representation or advice is a term of its contract with the Customer.

Without prejudice to the generality of the foregoing provisions the Company shall not in any event be liable to the Customer for any losses arising under and/or in connection with the contract which are indirect, special or consequential losses, loss of goodwill, loss of profit, loss of business opportunity, loss of contract or loss of anticipated savings even if such losses are foreseeable and notwithstanding that the Company has been advised of the possibility that such losses were in the contemplation of the Customer or any third party.

The Company shall have the option (without prejudice to any of its other rights against the Customer) by notice in writing to the Customer to terminate the contract or to suspend delivery in the following events:

1. Should any sum owing by the Customer to the Company be overdue;

2. Should the Customer be in breach of any term of the contract with the Company; or

3. Should the Customer, in the reasonable opinion of the Company be insolvent, or enter into composition or arrangement with or for the benefit of, its creditors or, in the case of an individual, have a bankruptcy order made against him or if a body corporate, go into liquidation either voluntary or compulsory or administration or should the Customer be subject to a distress, attachment, execution or sequestration or any event occurs in relation to the Customer similar to those in this Condition 19iii under the laws of any applicable jurisdiction.

The Company shall not be liable to the Customer as a result of any delay or failure to perform its obligations under the contract if and to the extent that such delay or failure is caused by an event or circumstance which is beyond the Company`s reasonable control including (without limitation) war, acts of terrorism, pandemic or epidemic, statutes, rules, regulations issued by any Government, strikes, breakdown of plant or unavailability of raw materials. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.

Forbearance or indulgence by the Company shown or granted to the Customer whether in respect of these Conditions or otherwise, shall not affect or prejudice the rights of the Company against the Customer or be taken as a waiver of any of these Conditions.

No variation of these Conditions or contract shall be effective unless it is in writing and signed by the Company and the Customer (or their authorised representatives).

Any contract incorporating these Conditions shall be governed by and construed in accordance with the laws of Northern Ireland and the courts of Northern Ireland shall have exclusive jurisdiction to settle any dispute or claim arising in relation to or in connection with such contract.

The Company will make a search with a credit reference agency which will keep a record of that search and will share that information with other businesses. The Company may also make enquiries about the principal directors or individuals with a credit reference agency. All data will be processed in accordance with Data Protection Act 2018, the UK equivalent of the GDPR. Further details of how the Company deals with personal data are set out in its privacy notice which is available on its website.

The Customer will adhere to the RRP as published by the Company and will be prohibited from reselling to other retailers